MRA Training in Action – Training Programs coming up this FALL

Business Association Member MRA is offering great training classes this fall.


Please call Kay today so she can
recommend the right training fit!

Kay Voelkel
Registrations & Conference Center Specialist
Direct: 262.696.3428


Training TEST DRIVE on October 4 in Waukesha – Register at the LINK below.  FREE program


Human Resources

aPHR Certification Preparation
Begins 10/7 (Live Webinar) Last Chance! 

HR Business Partner Certificate Series**
Begins 10/2

  • HR as Strategic Business Partner
  • HR Metrics: Impacting Business Results
  • One-on-One Consultation With Success Coach

WorldatWork C1: Regulatory Environments for Compensation Programs*
10/9 & 10/10

Essentials of HR Certificate Series*
Begins 10/15

Check out our HR & business credit programs for
leaders below!



Principles of Leadership Excellence Certificate Series*
Begins 10/3 or 11/12

Leading Effective Teams Certificate Series*
Begins 10/10 Register Early to Get a Seat!

  •      Foundation for Leading Teams
  •      Communicating With Your Teammates
  •      Keeping the Team on Track
  •      Managing Conflict in Your Team
  •      Managing Projects for Team Leaders

Supervision Fundamentals*

  • Begins 10/4 Waukesha
  • Begins 11/4 Madison

     If you’re located near Eau Claire, check out
     Supervision Part I: Fundamentals of Leadership*
Begins 10/15 Eau Claire, WI

Management Drivers of Employee Engagement** 10/1
Ideal for experienced leaders and/or those who have taken our PLX series.

Managing Challenging Conversations for Better Resolution 10/3

Supervisor and the Law*

  • 10/8 Sheboygan Falls
  • 10/31 Waukesha
  • 12/12 Madison

Finance and Accounting for the Nonfinancial Leader** 10/15

Surviving as a New Leader: Making the Transition 10/23


Business and Soft Skills

Coaching CertificateLast Offering This Year
9/26 & 10/10

Customer Service Excellence Certificate Series
Begins 10/15 Register Early to Get a Seat!
Customer service is not a department—it is the responsibility of every employee within your organization.

  • Delivering Exceptional Service
  • Customer-Centered Communications
  • Win Over Angry Customers Through Problem-Solving 

Civility in the Workplace* (half day)

  • 9/27 Waukesha Last Chance!
  • 10/17 Neenah

Managing Your Anger and Conflict in the Workplace
10/24 & 10/31

Diplomacy and Tact* 11/7

Active Threat/Shooter—Are You Prepared? 11/18